{"xsrfToken":"d93c1355a31c0a03bab3587d4346b189196efd4d_lout","branding":{"id":"16","key":"lic","name":"Licenses","portalBaseUrl":"/servicedesk/customer/portal/16","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/16/13","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#c74234","headerLinkHoverBGColor":"#c74234","headerBadgeColor":"#c74234"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2614bc51-657b-49a5-842d-9a810d623a4a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMTgwOGZmNC0wYTIwLTQwZjQtODE3My05YzYwMmQ1MzkwNDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI2MTRiYzUxLTY1N2ItNDlhNS04NDJkLTlhODEwZDYyM2E0YSI6WyJyZWFkIl19LCJleHAiOjE3NTA1MDQ2OTEsIm5iZiI6MTc1MDUwNDA5MX0.PKEbCeqv33h5rQJaCJJi3_vPAH1Ha4Wqpb4Mb9ae_fo&client=11808ff4-0a20-40f4-8173-9c602d539049&mode=fit","logoId":"2614bc51-657b-49a5-842d-9a810d623a4a","isLogoAvailable":true,"helpCenterTitle":"Welcome to Wise Help Center","sharedPortalName":"Wise Help Center","userInitialAnnouncementHeader":"Announcement","userInitialAnnouncementMessageWiki":"<p>New and simplified service request form is now available - <a href=\"https://sandbox.help.wise.is/servicedesk/customer/portal/1/create/768\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Click here to submit a request</a></p>","translations":{"is-IS":{"helpCenterTitle":"Velkomin í þjónustugátt Wise","sharedPortalName":"Þjónustuborð Wise","announcementHeader":"Hvernig nota ég þjónustuborð Wise?","announcementMessage":"Nýtt og einfaldara beiðnaform er núna komið í loftið - [Smelltu hér til að stofna beiðni|https://sandbox.help.wise.is/servicedesk/customer/portal/1/create/768]","localeDisplayName":"Icelandic (Iceland)"},"en-US":{"helpCenterTitle":"Welcome to Wise Help Center","sharedPortalName":"Wise Help Center","announcementHeader":"Announcement","announcementMessage":"New and simplified service request form is now available - [Click here to submit a request|https://sandbox.help.wise.is/servicedesk/customer/portal/1/create/768]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4b4b4b","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/802ae8b6-db84-40b6-a5c4-68e2907dccd7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMTgwOGZmNC0wYTIwLTQwZjQtODE3My05YzYwMmQ1MzkwNDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgwMmFlOGI2LWRiODQtNDBiNi1hNWM0LTY4ZTI5MDdkY2NkNyI6WyJyZWFkIl19LCJleHAiOjE3NTA1MDQ2OTEsIm5iZiI6MTc1MDUwNDA5MX0.Gvk4PHK4SgPgvJW6ZDocbGlP56hAGrAL8NFUDi66boE&client=11808ff4-0a20-40f4-8173-9c602d539049&height=300&mode=fit","bannerMediaApiFileId":"802ae8b6-db84-40b6-a5c4-68e2907dccd7","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"16","key":"lic","projectId":10236,"serviceDeskId":16,"name":"Licenses","description":"<p>Click here for all license support</p>","portalBaseUrl":"/servicedesk/customer/portal/16","reqTypes":[{"id":"170","name":"Request license support","descriptionHtml":"<p>Please fill in the form below to send us a service request. Remember that the more detailed information you share regarding your request, the faster we can solve it.</p>","callToAction":"Request license support","introHtml":"<p>For license related support, for example new license purchases or upgrades</p>","icon":10517,"iconUrl":"https://sandbox.help.wise.is/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[37],"key":""},{"id":"171","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://sandbox.help.wise.is/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"169","name":"Request a quote","descriptionHtml":"<p>Please fill in the form below to send us a service request. Remember that the more detailed information you share regarding your request, the faster we can solve it.</p>","callToAction":"Request a quote","introHtml":"<p>Request a sales quote for Wise services and solutions</p>","icon":10536,"iconUrl":"https://sandbox.help.wise.is/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""}],"reqGroups":[{"id":37,"name":"General"}],"orderMapping":{"37":[170]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":16,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"LIC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMTgwOGZmNC0wYTIwLTQwZjQtODE3My05YzYwMmQ1MzkwNDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjM2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTA1MDUyOTEsIm5iZiI6MTc1MDUwNDA5MX0.dBGUSBC2KNf3iSlyQOJCcuxCRAG6CYZjedveYMeXBFA","targetCollection":"upload-project-10236","endpointUrl":"https://api.media.atlassian.com","clientId":"11808ff4-0a20-40f4-8173-9c602d539049","tokenDurationInMins":20}},"reqCreate":{"id":170,"projectId":10236,"issueType":{"id":"10003","name":"Support"},"form":{"name":"Request license support","descriptionHtml":"<p>Please fill in the form below to send us a service request. Remember that the more detailed information you share regarding your request, the faster we can solve it.</p>","callToAction":"Request license support","intro":"<p>For license related support, for example new license purchases or upgrades</p>","instructions":"<p>Please fill in the form below to send us a service request. Remember that the more detailed information you share regarding your request, the faster we can solve it.</p>","icon":10517,"iconUrl":"https://sandbox.help.wise.is/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"How can we help?","description":"Please write a short description of how we can help","descriptionHtml":"<p>Please write a short description of how we can help</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Please describe your request in more detail","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/16/create/170","requestValidateBaseUrl":"/servicedesk/customer/portal/16/validate/170","calendarParams":{"firstDay":0,"date":"2025-06-21T11:08:11+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMTgwOGZmNC0wYTIwLTQwZjQtODE3My05YzYwMmQ1MzkwNDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjM2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTA1MDUyOTEsIm5iZiI6MTc1MDUwNDA5MX0.dBGUSBC2KNf3iSlyQOJCcuxCRAG6CYZjedveYMeXBFA","targetCollection":"upload-project-10236","endpointUrl":"https://api.media.atlassian.com","clientId":"11808ff4-0a20-40f4-8173-9c602d539049","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=wiselausnir-sandbox-224","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d93c1355a31c0a03bab3587d4346b189196efd4d_lout","baseUrl":"https://sandbox.help.wise.is/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://wiselausnir-sandbox-224.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"11808ff4-0a20-40f4-8173-9c602d539049","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"23c54b1ef2aa41e399ef8794dd73fb6c","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}