Wise Help Center

Welcome to Wise Help Center

Announcement

New and simplified service request form is now available - Click here to submit a request

Topics

  1. Þjónusta / Support
    1. Submit a request
      Submit a request

Featured portals

  1. Wise Customer Support

    How can we help?
    Send us a request and we will get back to you as soon as possible.

  2. Wisefish Support

    How can we help?
    Send us a request and we will get back to you as soon as possible

  3. Licenses

    Click here for all license support

  4. Finance

    Do you have an inquiry regarding an invoice or payments?

Suggested forms

  • Submit a request in Wise Customer Support

    Please fill in the form below to send us a service request. Remember that the more detailed information you share regarding your request, the faster we can solve it

Powered by Jira Service Management
{"xsrfToken":"22ca22189bd9b454aa4c5eb68d38763046aa8dab_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2614bc51-657b-49a5-842d-9a810d623a4a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMTgwOGZmNC0wYTIwLTQwZjQtODE3My05YzYwMmQ1MzkwNDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI2MTRiYzUxLTY1N2ItNDlhNS04NDJkLTlhODEwZDYyM2E0YSI6WyJyZWFkIl19LCJleHAiOjE3NDU0ODA1NjAsIm5iZiI6MTc0NTQ3OTk2MH0.nQ_NC-iM-wL1pqurs_nFzZbwKg0LOiJM4l_yO8E-tzo&client=11808ff4-0a20-40f4-8173-9c602d539049&mode=fit","logoId":"2614bc51-657b-49a5-842d-9a810d623a4a","isLogoAvailable":true,"helpCenterTitle":"Welcome to Wise Help Center","sharedPortalName":"Wise Help Center","userInitialAnnouncementHeader":"Announcement","userInitialAnnouncementMessageWiki":"<p>New and simplified service request form is now available - <a href=\"https://sandbox.help.wise.is/servicedesk/customer/portal/1/create/768\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Click here to submit a request</a></p>","translations":{"is-IS":{"helpCenterTitle":"Velkomin í þjónustugátt Wise","sharedPortalName":"Þjónustuborð Wise","announcementHeader":"Hvernig nota ég þjónustuborð Wise?","announcementMessage":"Nýtt og einfaldara beiðnaform er núna komið í loftið - [Smelltu hér til að stofna beiðni|https://sandbox.help.wise.is/servicedesk/customer/portal/1/create/768]","localeDisplayName":"Icelandic (Iceland)"},"en-US":{"helpCenterTitle":"Welcome to Wise Help Center","sharedPortalName":"Wise Help Center","announcementHeader":"Announcement","announcementMessage":"New and simplified service request form is now available - [Click here to submit a request|https://sandbox.help.wise.is/servicedesk/customer/portal/1/create/768]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4b4b4b","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/802ae8b6-db84-40b6-a5c4-68e2907dccd7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMTgwOGZmNC0wYTIwLTQwZjQtODE3My05YzYwMmQ1MzkwNDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgwMmFlOGI2LWRiODQtNDBiNi1hNWM0LTY4ZTI5MDdkY2NkNyI6WyJyZWFkIl19LCJleHAiOjE3NDU0ODA1NjAsIm5iZiI6MTc0NTQ3OTk2MH0.yIvdSZ1qCoUU_mEA7DnD8Lv4o2SJsbR7f7ZedDdRWSk&client=11808ff4-0a20-40f4-8173-9c602d539049&height=300&mode=fit","bannerMediaApiFileId":"802ae8b6-db84-40b6-a5c4-68e2907dccd7","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=wiselausnir-sandbox-224","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"22ca22189bd9b454aa4c5eb68d38763046aa8dab_lout","baseUrl":"https://sandbox.help.wise.is/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://wiselausnir-sandbox-224.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"11808ff4-0a20-40f4-8173-9c602d539049","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"5ba89bd92265448989e59b545ca3b6cc","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}