{"xsrfToken":"03b34138608bac3b898126940befa47df2e3e0cd_lout","branding":{"id":"1","key":"st","name":"Wise Customer Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#c74234","headerLinkHoverBGColor":"#c74234","headerBadgeColor":"#c74234"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2614bc51-657b-49a5-842d-9a810d623a4a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMTgwOGZmNC0wYTIwLTQwZjQtODE3My05YzYwMmQ1MzkwNDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI2MTRiYzUxLTY1N2ItNDlhNS04NDJkLTlhODEwZDYyM2E0YSI6WyJyZWFkIl19LCJleHAiOjE3NDU0NzA1MzEsIm5iZiI6MTc0NTQ2OTkzMX0.ci6A490r3zsC7kPXlYzQZ08tfI0w6aFQxc9XlmLy9G0&client=11808ff4-0a20-40f4-8173-9c602d539049&mode=fit","logoId":"2614bc51-657b-49a5-842d-9a810d623a4a","isLogoAvailable":true,"helpCenterTitle":"Welcome to Wise Help Center","sharedPortalName":"Wise Help Center","userInitialAnnouncementHeader":"Announcement","userInitialAnnouncementMessageWiki":"<p>New and simplified service request form is now available - <a href=\"https://sandbox.help.wise.is/servicedesk/customer/portal/1/create/768\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Click here to submit a request</a></p>","translations":{"is-IS":{"helpCenterTitle":"Velkomin í þjónustugátt Wise","sharedPortalName":"Þjónustuborð Wise","announcementHeader":"Hvernig nota ég þjónustuborð Wise?","announcementMessage":"Nýtt og einfaldara beiðnaform er núna komið í loftið - [Smelltu hér til að stofna beiðni|https://sandbox.help.wise.is/servicedesk/customer/portal/1/create/768]","localeDisplayName":"Icelandic (Iceland)"},"en-US":{"helpCenterTitle":"Welcome to Wise Help Center","sharedPortalName":"Wise Help Center","announcementHeader":"Announcement","announcementMessage":"New and simplified service request form is now available - [Click here to submit a request|https://sandbox.help.wise.is/servicedesk/customer/portal/1/create/768]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4b4b4b","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/802ae8b6-db84-40b6-a5c4-68e2907dccd7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMTgwOGZmNC0wYTIwLTQwZjQtODE3My05YzYwMmQ1MzkwNDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgwMmFlOGI2LWRiODQtNDBiNi1hNWM0LTY4ZTI5MDdkY2NkNyI6WyJyZWFkIl19LCJleHAiOjE3NDU0NzA1MzEsIm5iZiI6MTc0NTQ2OTkzMX0.8cQCYDPsOdgHQcBiAtMq0iJ8P3i2iKJ-ZYqeL2ZdXE4&client=11808ff4-0a20-40f4-8173-9c602d539049&height=300&mode=fit","bannerMediaApiFileId":"802ae8b6-db84-40b6-a5c4-68e2907dccd7","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"st","projectId":10000,"serviceDeskId":1,"name":"Wise Customer Support","description":"<p>How can we help?<br> Send us a request and we will get back to you as soon as possible.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"768","name":"Submit a request","descriptionHtml":"","callToAction":"Submit a request","introHtml":"<p>Please fill in the form below to send us a service request. Remember that the more detailed information you share regarding your request, the faster we can solve it</p>","icon":10541,"iconUrl":"https://sandbox.help.wise.is/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[1],"key":""},{"id":"226","name":"Bugs","descriptionHtml":"","callToAction":"Bugs","introHtml":"<p>This request type is to capture bugs in BC reported by customers</p>","icon":10545,"iconUrl":"https://sandbox.help.wise.is/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"664","name":"CoreData Projects","descriptionHtml":"","callToAction":"CoreData Projects","introHtml":"<p>Request type for smaller CoreData projects (only available for agents)</p>","icon":10523,"iconUrl":"https://sandbox.help.wise.is/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[],"key":""},{"id":"208","name":"Customer project","descriptionHtml":"","callToAction":"Customer project","introHtml":"<p>Request type for smaller projects (only available for agents)</p>","icon":10523,"iconUrl":"https://sandbox.help.wise.is/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[],"key":""},{"id":"8","name":"Feature request","descriptionHtml":"","callToAction":"Feature request","introHtml":"<p>Request for custom change or new product feature</p>","icon":10547,"iconUrl":"https://sandbox.help.wise.is/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[],"key":""},{"id":"769","name":"Report an incident","descriptionHtml":"","callToAction":"Report an incident","introHtml":"<p>Something is wrong and needs to be fixed as soon as possible</p>","icon":10521,"iconUrl":"https://sandbox.help.wise.is/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[768]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMTgwOGZmNC0wYTIwLTQwZjQtODE3My05YzYwMmQ1MzkwNDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDU0NzExMzEsIm5iZiI6MTc0NTQ2OTkzMX0.eQX29NQ56g50yhJ9ZgnL68bo1h6NmvHUfnO-WIUR26A","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"11808ff4-0a20-40f4-8173-9c602d539049","tokenDurationInMins":20}},"sharedPortal":{"name":"Wise Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}